Privacy Policy
Last updated: April 12, 2026
At MyLeadDone, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you use our order confirmation, tracking, and customer communication services. By using our platform, you agree to the practices described in this policy.
Data Controller: Myleaddone LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. EIN: 98-1930073. Contact: contact@myleaddone.com
1. Information We Collect
We collect information necessary to provide our services effectively. The data we process falls into two categories:
Vendor Account Information
- Full name and business name
- Phone number
- Login credentials (password stored in hashed form)
- Store platform details and API keys for integration
End-Customer Order Data
We collect end-customer data on behalf of vendors to fulfill our order confirmation and delivery tracking services. This data is sourced from vendor e-commerce platforms, Google Sheets, or API integrations, and includes:
- Customer name
- Phone number
- Delivery address and city
- Order details (products, quantities, prices)
- Order status and delivery tracking information
Automatically Collected Data
- IP address and browser type when accessing the platform
- Usage data such as pages visited and features used
- Device information and operating system
2. How We Use Your Data
We use the information we collect strictly for the following purposes:
Service Delivery
- Confirming orders via phone calls and WhatsApp messages
- Tracking deliveries in real time from pickup to doorstep
- Coordinating with delivery partners to ensure successful deliveries
- Sending automated WhatsApp notifications and follow-ups to end-customers
Analytics & Insights
- Providing vendors with key performance indicators (KPIs) such as confirmation rates, delivery rates, and city-level performance
- Generating reports to help vendors manage and scale their operations
- Analyzing order trends to improve delivery success rates
Platform Operations
- Managing vendor accounts and authentication
- Processing payments and generating invoices
- Improving and maintaining the security of our platform
- Providing customer support
3. Data Sharing & Disclosure
We are committed to keeping your data private. Our data sharing practices are as follows:
We Do NOT:
Limited Disclosure:
We may share data only in the following circumstances:
- Delivery Partners: We share necessary order and delivery information (customer name, address, phone number) with delivery companies solely to fulfill the delivery of confirmed orders.
- Legal Requirements: We may disclose information if required to do so by law, court order, or governmental regulation.
- Service Providers: We may use trusted service providers (e.g., hosting, communication APIs) that process data on our behalf under strict confidentiality agreements.
4. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, or destruction:
- All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols
- Passwords are stored using one-way cryptographic hashing
- Access to personal data is restricted to authorized personnel on a need-to-know basis
- Regular security audits and monitoring of our infrastructure
- Secure API authentication for all integrations
5. Data Retention
We retain data only for as long as necessary to provide our services and comply with legal obligations:
- Vendor account data is retained for the duration of the account and for a reasonable period after account closure to handle any outstanding matters.
- Order and customer data is retained for the period necessary to complete the delivery cycle and provide analytics, after which it may be archived or anonymized.
- Financial records (invoices, payment history) are retained as required by applicable tax and accounting laws.
- Vendors may request deletion of their data at any time, subject to legal retention requirements.
6. Your Rights
As a vendor using MyLeadDone, you have the following rights regarding your data:
Right to Access
You can access and view all your data through your dashboard at any time.
Right to Export
You can export your data including customer names, phone numbers, addresses, cities, and order details at any time.
Right to Correction
You can update or correct your account information and order data through the platform.
Right to Deletion
You can request the deletion of your account and associated data by contacting our support team.
Right to Object
You can object to specific data processing activities by contacting us directly.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Maintain your login session and remember your preferences
- Ensure the security of your account
- Understand how you use our platform to improve the user experience
8. Third-Party Integrations
Our platform integrates with third-party services such as:
- E-commerce platforms (YouCan, Shopify, WooCommerce) to import orders
- Delivery companies to track and manage shipments
- WhatsApp for customer communication and notifications
9. Children's Privacy
Our services are intended for business use by adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you via email or through a notice on our platform. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: