About Us

Built in Morocco. Built for Morocco.

We're a team of young, ambitious Moroccan builders who saw a broken system — and decided to fix it. Cash-on-delivery e-commerce in Morocco is full of fake orders, failed deliveries, and frustrated customers. We built MyLeadDone to change that.

Our Mission

We're here to fix the COD ecosystem in Morocco — for everyone. Vendors deserve better conversion rates and higher revenue. Customers deserve a smoother, more reliable delivery experience. We bridge that gap with technology, human expertise, and relentless follow-up.

What We Do

MyLeadDone is more than a call center. We're a full-service operations partner for COD e-commerce sellers across Morocco.

Order Confirmation

Our trained Moroccan agents call every customer to verify orders, confirm addresses, and filter out fake orders — before a single dirham is spent on shipping.

Customer Support

We handle customer inquiries, resolve complaints, and maintain satisfaction — so your buyers stay loyal and keep ordering.

Delivery Follow-Up

Real-time tracking, automated WhatsApp notifications, and proactive phone calls at every delivery stage. Nothing slips through.

Carrier Coordination

We work directly with delivery companies to resolve failed deliveries, reschedule drops, and push for higher success rates.

What Drives Us

Results First

You only pay when orders get delivered. Our success is tied to yours.

Local Expertise

We understand Moroccan buyers, Darija conversations, and local delivery challenges like no one else.

Always Improving

From AI WhatsApp bots to smart blacklists — we're constantly building new tools to boost your performance.

Ready to grow with us?

Join 100+ Moroccan e-commerce stores already scaling with MyLeadDone. Start free with 10 orders.

Start Free Trial