Our Moroccan operators call every customer to confirm. The shipment is then created automatically at your delivery company and tracked for 7 days. You run your ads — 10 MAD only when the order arrives.
Start with 10 free orders — no card, no monthly fee.
Every day without a system you're bleeding money to fake orders, missed calls, and failed deliveries.
Fake & abandoned orders drain your ad spend.
Financial LossOne call is never enough to reach a customer.
Lost OpportunitiesWrong timing and weak scripts silently kill your rate.
Losing CustomersWithout follow-up, trust drops and complaints rise.
Trust DeclineManual confirmation can't keep up with volume.
Growth BarrierA call confirms intent, captures the exact address and the right variant, and builds trust a message cannot. Automated WhatsApp messages back it up at every stage — free, and included.
A customer places an order on your store. We receive it instantly via API integration and start the confirmation process.
Up to 4 call attempts a day, for 3 days, by trained Moroccan operators speaking Darija, Arabic or French. They verify intent, correct the address, confirm the variant and the COD amount — before a single item ships.
The order is created automatically at your delivery company. For the next 7 days we follow it: follow-up calls to the customer, handling feedback, conflicts and delivery problems, contacting the courier and the delivery company when something blocks, and managing claims and complaints.
Each successful delivery deducts just 10 MAD from your prepaid account balance. Top up via bank transfer anytime. No hidden fees, no monthly charges — you only pay for orders that get delivered.
Same order, same customer, same ad budget. The only difference is whether a person understood them before the parcel left the warehouse.
This is not a case against WhatsApp — we use it too, and the automated messages are free. It is a case against letting messages do the confirming.
Our operators call every customer until the order is confirmed, create the shipment, follow the parcel for seven days and deal with the courier and the claims. You run your ads and watch the deliveries land.
Our operators call, confirm, and follow the parcel to the door.
Bring back your past customers without spending on ads again.
Optional, for sellers who ask for it — someone answers once the parcel has arrived.
Every step fires automatically. Our operators step in only where a human voice changes the outcome.
Order Sources
Central Hub
Confirmation
Delivery
Tracking & Feedback
The same process seen by actor. Notice which lane is empty.
You run your ads
Nothing to do
You get paid
Your entire job is the first and last box.
Your orders arrive automatically from Shopify, Google Sheets, our API and other sources. Nothing to import by hand.
ShopifyGoogle SheetsAPI + more
An automatic WhatsApp message goes out at once: it thanks the customer for the order and tells them an operator will call shortly to confirm it.
The Leaddone CRM distributes orders across the available operators by itself. No manual assignment, no order sitting in a queue.
An operator starts calling within 5 to 10 minutes, up to 4 attempts that same day. If the customer answers, confirmation is finished on day one — days 2 and 3 are only for the ones we could not reach, with WhatsApp and SMS follow-ups in between.
Two things then happen on their own.
Order details, confirmation and delivery information — so the customer is expecting the parcel.
The order is created automatically at your delivery company. Zero typing errors, zero delay.
Triggered the moment the parcel goes out for delivery.
An automatic WhatsApp message tells the customer the parcel is on its way today.
Customers who did not answer the delivery driver get a call from us, then a WhatsApp follow-up.
Disputes, complaints and customer feedback are handled by an operator, not left to the courier.
We contact the delivery company and the driver directly until the parcel is delivered.
Confirmation rates, delivery performance, city breakdowns and monthly trends — daily, weekly and monthly, with zero manual work on your side.
Example dashboard. The figures shown are illustrative, not live data.
Trained Moroccan operators call every customer to verify orders before shipping filtering out fake orders from the start.
Every confirmed order tracked from pickup to doorstep with real-time WhatsApp updates sent directly to your customers.
Unlock full analytics confirmation trends, city performance, delivery rates, and more. All updated in real time.
Get your dashboardDetect fake buyers and repeat offenders using historical data. Block risky contacts before shipping to cut failed deliveries, reduce costs, and protect your stock.
Automated WhatsApp messages keep your customers informed at every stage — from order confirmation to delivery reminders and follow-ups.
Track all orders, view performance analytics, manage complaints, and access detailed reporting — all from one centralized dashboard.
Connect with the majority of e-commerce platforms. Import orders automatically via API with zero technical setup required.
Plug into your store platform and delivery partners in minutes no code, no hassle.
Five simple steps from sign-up to full visibility. No technical skills required.
Sign up for free. Pay only per delivered order — no upfront cost. Get 10 free orders to test our call center service.
Free foreverLink your e-commerce store with one click. We support the majority of platforms, and orders sync automatically.
1-click setupWe study your products and build detailed scripts so our agents can explain every item clearly when confirming orders by phone.
Tailored scriptsUp to 4 call attempts a day for 3 days to confirm every order, then 7 days of delivery tracking — follow-up calls, courier coordination and claims handled for you.
Non-stop follow-upMonitor confirmations, deliveries, returns, and performance analytics — all from one live e-commerce reporting dashboard.
Full visibilityNo subscription, no setup fee, and nothing at all for an order that is not confirmed or not delivered. The risk sits with us.
10 MAD per delivered order
That is the whole price. If the order never arrives, it never costs you anything.
Start with 10 free orders. No card required.
The longer you work with us, the more your contact data becomes a sales asset.
After a few months your CRM holds a base of qualified contacts — people who already ordered from you and already took delivery. On request, our operators run sales campaigns on that base to generate new orders from customers you have already paid to acquire once.
Here's what changes when you stop guessing and start using MyLeadDone.
Everything you need to know about our order confirmation, delivery tracking, and COD services in Morocco.
MyLeadDone is a Moroccan order confirmation and delivery follow-up service for cash-on-delivery (COD) e-commerce. We call your customers to confirm orders, filter out fake orders, and track every parcel in real time with automated WhatsApp notifications.
When a customer places an order, our trained Moroccan operators begin a 3-day confirmation cycle with up to 4 call attempts per day. On the call they verify intent, confirm the delivery address and the variant, and check the COD amount. Fake and unconfirmed orders are filtered out before anything ships, and automated WhatsApp messages back the call up at every stage.
We charge 10 MAD per successfully delivered order, deducted automatically from your prepaid account balance. You top up your balance via bank transfer. There are no monthly fees, no setup costs, and no hidden charges. You also get 10 free orders to test the service.
MyLeadDone integrates with the majority of e-commerce platforms. Orders are synced automatically via API — no coding or technical setup is required.
We are integrated with all major delivery companies in Morocco. Your parcels are tracked from daily pickup to final delivery with real-time status updates.
We send automated WhatsApp Business messages to your customers at every stage: order confirmation, shipping updates, delivery reminders, and follow-ups. This increases the delivery success rate and reduces return-to-sender rates.
Yes. Our professional order confirmation process filters out up to 40% of fake or abandoned orders before they are shipped. This saves you shipping costs and increases your overall delivery rate.
Not at all. You can sign up, connect your store, and start receiving confirmed orders in under 5 minutes. Our platform is designed for e-commerce sellers of all levels — no technical skills required.
Yes. We provide priority customer support via WhatsApp and phone. Our Moroccan team is available to assist you with any questions about your orders, confirmations, or deliveries.
Create your account and send your first 10 orders free. You only pay when one is delivered.
No card required. No monthly fee. You pay only for orders that arrive.